Screen Shot 2021-09-13 at 1.59.30 PM.png

Operations
Coordinator

Hey Future Team Member,

We're a small, passionate team committed to helping people see the world while developing new friendships and a greater cultural understanding. We live for unique experiences, life-changing moments, serendipitous interactions, and the memories made along the way. We’re big on teamwork and supporting one another. And we get shit done.

About you: 

You’re an independent go-getter with a hawk eye for details and a speedy response time. You’re happy to pitch in wherever needed and are comfortable with taking on new projects. You’re comfortable communicating with people from all over the world and happy to respond to emails at odd hours to accommodate different time zones. 

About your role: 

The Operations Coordinator role is a remote, part-time position (20 hours/wk, $23/hr) with the opportunity to come on full-time. Remote role but must be based in Europe. 

You’ll be joining a small team at the early stages of a company that will have a lasting impact on the way people explore the world and connect with one another. Your role is to support the operations team in preparing for each trip by interfacing with suppliers. 

Here’s what you'll be doing:

  • Assist in confirming bookings and managing reservations

  • Create and update pre-trip material as itineraries, rooming lists and health & safety country specific information

  • Provide overseas suppliers with necessary information: hotels, restaurants, transportation, activities & others

  • Maintain deadlines with suppliers up to date and work together with them to block services in 1 or 2 years time.

  • Maintain trip calendars

  • Maintain budgets for each trip up to date. 

  • Assist trip leaders and clients while overseas 

  • Research and implement ideas to improve the quality of our trips.

  • Other duties as assigned

You have: 

  • Must have strong problem solving skills

  • Must be extremely detail-oriented and organized

  • Must be able to manage multiple projects simultaneously

  • Must be an excellent communicator via email and phone

  • Must be a creative, out of the box thinker

  • Must love travel and believe in the FTLO mission

  • Must be comfortable with complex spreadsheets and data management systems

Requirements:

  • At least 2 years of work experience is required. If applicable, in your CV please explain what you achieved and why you left the role

  • Fluent English

  • Ability to be “on call” on weekends 

  • Preference towards travel/event planning experience and/or start up experience

  • International travel experience preferred

  • Professional proficiency in a second language preferred but not required

This position does not require travel but opportunities to join trips may be awarded. 

To apply, please submit your resume and a short cover letter to careers@ftlotravel.com with the following subject: Application for Operations Coordinator - [Full Name]. Applications without a cover letter will not be considered.

We will reach out to qualified candidates. (Resumes that are longer than 2 pages will not be considered)

Thank you!

Equal Opportunity Employer

FTLO Travel is an equal opportunity employer and does not discriminate against race, color, creed, sex, gender, religion, marital status, age, national origin, sexual orientation, or any other consideration made unlawful by federal, state or local laws or ordinances. 

To all recruitment agencies - we do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.